As all of our products are custom made to your requirement, we are unable to accept any refund or exchanges for change of mind. 

As all of our products are custom made to order, it is vital that you include your EVENT DATE in the notes to seller. 

It is our aim to have your item delivered to you 1 week prior to your event. As we currently have a 2-4 week turnaround on larger orders, If you order is URGENT please contact us prior to placing it on line and we will let you know if we can accomodate it.

Orders are shipped using Australia Post, Startrack or Couriers Please, all items are sent with a Signature required and you will be provided a tracking number.

Please note that if you miss your delivery they will be redirected to your local postage depot. I'Klektik Ink will not be responsible for the delay of receipt of parcel should you miss it.

Prices are a flat rate depending on your address, we do not ship to a PO BOX.

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Once your order has been shipped, I'Klektik Ink Design Studio cannot accept responsibility for loss or any damage to your package. Please note that I'Klektik Ink Design Studio can not be held responsible for postage delays that occur after your order has left our care.